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Showing posts from September, 2011

YouTube's error messages lack clarity, detail

YouTube is great for so many reasons - mostly the ability to play any song on demand for free. In light of the all of the free streaming music (Spotify, Mog and Rdio) services out there, Youtube has been doing this for a long time. Create playlists, share music with your friends, watch videos on your iPhone or a device connected to your TV - you can take the free music wherever you want.
I recently found a video for 'How to Live Alone (With the Dogs)' by The Pernice Brothers. Since their collection is hard to find (at least on Amazon and iTunes, I haven't called Laurie's in Lincoln Square yet), you can imagine how excited I was to be able to find it, play it several times and even share it with friends.
After watching the video, I wanted to leave a comment telling the world where I first heard it! But what should have been an easy task wasn't a good experience at all.
When it comes to usability in products, my favorite issue is error prevention and handling. …