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Showing posts from August, 2012

The best and worst of the Lollapalooza app

Although Lollapalooza has been around for 20+ years now and has expanded into other countries like Brazil, Chile and (2013) Israel, this was the first year we made it to the three-day festival in Chicago. And since it was our first time there, we wanted to make sure we could plan our day well - get around Grant Park quickly, quickly find our favorite bands, the food, beer, bathrooms.  We used the festival's official iPhone app which provided many features while keeping the experience simple. 

Overall, navigation worked well, most features exceeded expectations and the workflow of creating a schedule (albeit short) was great.  However, explanation of the Group Text feature and phone coverage (which wasn't the app's fault but still had a major impact on the user experience) must be improved.  

Here's a breakdown of the best and worst features of the app's user experience:

BEST

1. Lineup tab and ability to add artists to our schedule - I could easily see who was pl…

The pain of transferring songs from iTunes to a Kindle Fire

Since the Kindle Fire uses the Android platform and all of my music is located on a Mac/iTunes using iTunes Match, I expected there to be a small challenge transferring songs to the Fire but I Google'd 'transferring songs to a Kindle Fire', found an overview of the process on Amazon and seemed like the steps would be fairly simple. However, the overall workflow was cumbersome and confusing.

I read the instructions and (after logging into Amazon) followed a link to the Amazon Cloud home.  I quickly noticed a clear call to action - an 'Upload Files' button in TWO locations on the screen and it was a well-organized screen (although it wasn't clear what Lists was, on the left side).  And uploading files seemed fairly intuitive and flexible by 1) control-clicking the file and choosing 'Upload to Cloud Drive', 2) dragging them to a Cloud Drive icon in the menu bar or 3) clicking the Upload Files button which invoked the native Mac folder window where I coul…