Skip to main content

Bandcamp's login link is in the wrong place

When an application is intuitive, it typically has features that are simple to understand. The user doesn't 'have to think' when performing an action, completing work or navigating here to there. Things are located and work as users expect - and this is based on their mental model that develops by way of experience with similar applications.

Bandcamp is a great site for artists and users. As I've written about here, it does a lot of things well including a great checkout process for users to purchase merch.

However, I recently found the login link hard to find. When I did a Google search for 'Bandcamp La Luz', I linked directly to the band's Bandcamp page and was able to add their latest album to my cart.  I then wanted to login to the site to see what albums I had purchased recently but I couldn't find the login link. I expected it (based on experience with other sites) to be located top right of the page and was surprised when I scrolled and found it at the very bottom near several unrelated footer links. Meanwhile, in another browser tab, I did a Google search for just 'Bandcamp', navigated to the Bandcamp home, and the login link was located top right, where I expected. Why is it located one place here and another place there?

The login link should always be consistently located top right. It's just where users expect it to be. By leveraging users' mental modal, you create an application that's intuitive, where users don't have to think about where things are or how things work.

Comments

Popular posts from this blog

Setting a price alert on Stubhub

A few weeks ago, my wife and I really wanted to see Alvvays and Frankie Rose at Metro in Chicago. But the show sold out and I was left to look for tickets second-hand. I've used Stubhub before to purchase concert tickets but up until now, hadn't tried their Price Alert feature which lets you set a ticket price max and be notified when the price goes below it. The user experience from beginning to end was really good. The feature is easy to find and provides very mobile-friendly controls to create the alert. The Price Alert tab was prominent on the event details screen - very easy to find. Note: today (1/5/18), Stubhub has removed those tabs and you have to tap an Info button top right of the viewport to look for the same feature. It's a still a good UX once you get there but it's an additional step. The Price Alert feature is intuitive and uses tappable numbers to let me pick the quantity of tickets (not a clunky dropdown menu or less efficient plus/minus p

Redesigning the MySpace music player

Originally a major competitor to Facebook, MySpace has evolved from a being a place for 'friendships' to an important site in digital music. Like Facebook, artists can create profile pages for fans to follow but artists can also embed songs into a music player for fans to listen to. This functionality has really opened the door for discovering new music (especially for new artists who don't have a label or a means of distribution and marketing). However, MySpace's music player (above) suffers from some usability issues including small controls and an inefficient screen layout . When advancing through a song, users have to move a very small slider control that requires unnecessary precision . An improved, larger control would be much easier to click and drag than the current small rectangle shape. Also, the two-row layout of songs in the artist's queue is inefficiently designed . A maximum of only five songs can be listed in the queue at one time and then user

KEXP's new Apple TV experience

I love KEXP . It’s a listener-supported radio station in Seattle. It streams all around the world on its website and mobile app. And they’ve had a really good app for the Apple TV for some time - great to stream in the house at a high volume!  And I’ve reviewed them before here . Oh, and also here .  They recently released an excellent new version of the app for Apple TV. And although it doesn’t introduce a lot of new features, it’s way more visually engaging and maximizes the screen real estate much better than before. Here are some of the major changes... Additional, prominent functionality- Archive (stream any show from the past) and streaming Settings The old version had a lot of wasted, unused screen real estate while the new version makes more efficient use of the screen New, large, colorful tiles along the bottom represent each song played in chronological order You can scroll left and right to see history of songs played (much further back in history than before) Larger album